Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing any products, if you have other questions,
please just send it to

All our products are Pure Real 18K, 21K or 22K Gold, we do not sell gold plated items at our shops.

There is a 5% VAT in the United Arab Emirates. All our prices include VAT, so you pay exactly as mentioned on the product pages.

We provide Free Shipping, which is applied at the time of checkout automatically when placing an order.

For delivery within UAE, we require 2-3 business days to reach you. Customized items can take up to 4-5 working days.

No, Unfortunately we are currently only providing local shipping to the UAE>

To find your best fit, check out our Size Chart. If you still need help finding your perfect size, please visit our Sharjah Showroom.

Yes! You just need to contact us with the order number and the sizing information and we will assist you. Alternatively, you can visit any of our showroom.

Ask Your Questions